The UPS Store in 2005 Merrick Road

Customer Reviews about The UPS Store:

• ★ ☆ ☆ ☆ ☆
  Wow where do I start. I paid $125 to ship an expensive collectible item and asked them to package it so I could see the final product. The girl who helped me was doing it then the other guy working there said they wouldn't do it then stopped her and told me to pack it myself. While packing it, it didn't fit so then he told me that's why they do the packing and then told me to take my money back and leave. I went to another store and they were great had no problem with anything.
  By Mike P, August 01, 2017
• ★ ★ ★ ★ ★
  If I'm going to review a UPS store.... Then this place gets 5 stars. I've come in here a handful of times (always for returning online purchases) and they go above and beyond every time. Everyone is so friendly, quick and polite. Beats waiting in line at the post office.
  By Long Beach UPS store B, March 01, 2017
• ★ ☆ ☆ ☆ ☆
  (Read all) If you're an actual customer to this store you will receive great service from the manager. But if you're having packages redirected here as a "non customer", yes even if you did the whole nine (made a ups online account, set this place as your redirected package pickup access point), prepare for a barrage of passive aggressive comments from the manager, I emphasize, the manager. The young guys who work there are extremely great, but this manager will bore you to death with his comments about how he should reject non customer packages, charge you a fee, how he should get out of this program he has to be in as franchise. But why is that my problem, why do I have to hear this each time? When I buy from a store and they ship packages VIA UPS isn't the service paid for already? And That's the main problem with this store, it's a franchise, so UPS corporate can ask him to not be a *insert favorite French word* and keep his complaints to himself and give courteous service, but it's not guaranteed. Just find a corporate run UPS store and have your packages redelivered there. I'll do this to avoid this maniac potentially damaging my products because I don't trust him now. And my chances of becoming a customer are now 0 because I will never give business to someone like him. Creating beef with strangers and making petty comments? I'd say he's all about his money because he'll treat customers right but he slanders non customers, so actually he doesn't understand the meaning of potential customers. You've been warned!
  By Calvin Umanzor, February 20, 2017
• ★ ☆ ☆ ☆ ☆
  Quite possibly the worst customer service I've ever experienced. This place and the people who work here are trash(I'm aware that's strong language). They lost my package I sent to my family containing all our Christmas gifts. As a UPS store they have one job, to send packages from point A to point B and they were incapable of accomplishing that task. AVOID THIS PLACE AT ALL COSTS! There is a fed-ex shipping nearby, just use them. Carrier pigeon is a better way to send items than this place. Putting your items in a bottle and releasing it into the Ocean will have a better chance of making it your destination than giving it to these people. Maybe they have a horde of all the stuff they have "lost" somewhere in the store, wouldn't be surprised. The only reason you should use this place is if your garbage cans at home are full and you need this UPS store to deliver your excess trash into oblivion because apparently that's where my package is. DO NOT GO HERE
  By Ghost the Wolf, October 23, 2016

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About The UPS Store in Merrick